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Nov 29, 2018 Quicken Mac 2018 is a glorious flaming waste of time if you want a semblance of tracking investments. I have been using Quicken Mac since 2004. I have diligently been forced into upgrading purely because mac has improved with time and no longer can run older versions of Quicken. I am now on the 3rd round of customer service calls.
Home›Quicken for Mac›Errors and Troubleshooting (Mac)Ibank 5 Vs Quicken For Mac 2015
edited August 2018 in Errors and Troubleshooting (Mac)
When I opened the program today, I was prompted to install an update. It installed and it screwed up ALL of my accounts. Missing transactions, etc. so now all my account balances are wrong. ok. so I decided to restore from backup and this is the moment I find out that the automated backups that Quickens SAYS it is performing when closing the program are not actually being done. I have a backup that I did manually at the end of December so now that is my only choice to get my Quicken data some what close to where it belongs. I am really upset about this.
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- edited March 2018Update: The automated backups are now be stored inside the application package itself which is why they no longer show up in the backup folder or in system searches.
- edited March 2018
Are you sure they are not actually in ~:Library:Application Support:Quicken:Backups? That's the default location.Update: The automated backups are now be stored inside the application package itself which is why they no longer show up in the backup folder or in system searches.Quicken Mac Subscription; Quicken Mac user since the early 90s - edited August 2018I have the exact same issue. After update of my Quicken 2015, there was no active file. If I restore from backup (in Library>Application Support>Quicken 2015>Backups) my check register ends in Oct, 2017 even though I write checks every month, the last 2 weeks ago. Chatting with Quicken support got the information that the 2015 version stopped being supported a few months ago so it's not their problem. Can anyone think of a way to recover the data?
- edited July 2018
Try menu File > Open RecentI have the exact same issue. After update of my Quicken 2015, there was no active file. If I restore from backup (in Library>Application Support>Quicken 2015>Backups) my check register ends in Oct, 2017 even though I write checks every month, the last 2 weeks ago. Chatting with Quicken support got the information that the 2015 version stopped being supported a few months ago so it's not their problem. Can anyone think of a way to recover the data?Quicken Mac Subscription; Quicken Mac user since the early 90s - edited July 2018
I tried that but it doesn't help. I have 2 questions. (1) Are backups no longer saved automatically? A backup used to be saved upon quitting but, in looking in Library>Application Support>Quicken 2015>Backups, the most recent is from Jan 3, 2018 even though I use Quicken >1 time each month. So do you now have to backup manually? (2) Before this update (I should say 'update'), whenever I opened Quicken it would have the records right up to the previous check I wrote. So where was this information stored if not in Backups?Word templates for mac. I have the exact same issue. After update of my Quicken 2015, there was no active file. If I restore from backup (in Library>Application Support>Quicken 2015>Backups) my check register ends in Oct, 2017 even though I write checks every month, the last 2 weeks ago. Chatting with Quicken support got the information that the 2015 version stopped being supported a few months ago so it's not their problem. Can anyone think of a way to recover the data?
Thank you, RickO - edited July 2018
Quicken now has automatic backup, but QM2015 doesn't. (You can adjust the settings for automatic backup in QM2018 in Preferences > General.)I have the exact same issue. After update of my Quicken 2015, there was no active file. If I restore from backup (in Library>Application Support>Quicken 2015>Backups) my check register ends in Oct, 2017 even though I write checks every month, the last 2 weeks ago. Chatting with Quicken support got the information that the 2015 version stopped being supported a few months ago so it's not their problem. Can anyone think of a way to recover the data?
Larry, are you still using QM2015? If so, look in Library > Application Support > Quicken 2015 > Documents for the most recent version of your file and open that.
If that doesn't work, do you have Time Machine or other external backups? You might need to pull the file from the above location in one of those backups.Quicken Mac Subscription; Quicken Mac user since the early 90s - edited July 2018
Correct.. Auto-back-ups on quit was not added until QM2017 v4.4, released Dec 2016. Before that, it was always manual, unless you were using QM2007 which did have automatic back-ups (just remember that QM2015+ is a 'new' product being rebuilt from scratch, so lacks many of the old features).I have the exact same issue. After update of my Quicken 2015, there was no active file. If I restore from backup (in Library>Application Support>Quicken 2015>Backups) my check register ends in Oct, 2017 even though I write checks every month, the last 2 weeks ago. Chatting with Quicken support got the information that the 2015 version stopped being supported a few months ago so it's not their problem. Can anyone think of a way to recover the data?
You will have to rely on suggestions by RickO to track down your latest ones.
(If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.)
If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.
(Canadian user since '92, STILL using QM2007)
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- edited August 2018I am using Quicken 2015. I didn't realize until this happened that it no longer made automatic backups because prior versions did. So I made backups casually and my last one was in January. If I open that, I see checks through Jan, just nothing since then.
Before this happened, I could open Quicken and all my checks to date were visible. So where was this stored?
I tried using a copy of Quicken from a Time Machine backup but it still didn't go past Jan.
Thanks. - edited July 2018
All of that info was stored in your regular data file. Normally found in Library > Application Support > Quicken 2015 > Documents. Unless you originally purchased QM15 from the Mac App Store, in which case it might be in the user-level Documents folder. Or, it might be somewhere else if you moved it.I am using Quicken 2015. I didn't realize until this happened that it no longer made automatic backups because prior versions did. So I made backups casually and my last one was in January. If I open that, I see checks through Jan, just nothing since then.
Before this happened, I could open Quicken and all my checks to date were visible. So where was this stored?
I tried using a copy of Quicken from a Time Machine backup but it still didn't go past Jan.
Thanks.
You might want to navigate to Library > Applications Support > Quicken 2015 > Documents and then go back through Time Machine from there to see if you can find a copy. Or the same for the user-level Documents folder, or wherever else you may have moved it.
And/or do a Finder search for '.quicken2015' which is the file extension, to see if you can find it.Quicken Mac Subscription; Quicken Mac user since the early 90s - edited July 2018
If you need further assistance, try the info in this FAQ:(If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.)I am using Quicken 2015. Phone emulator for mac free. I didn't realize until this happened that it no longer made automatic backups because prior versions did. So I made backups casually and my last one was in January. If I open that, I see checks through Jan, just nothing since then.
Before this happened, I could open Quicken and all my checks to date were visible. So where was this stored?
I tried using a copy of Quicken from a Time Machine backup but it still didn't go past Jan.
Thanks.
If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.
(Canadian user since '92, STILL using QM2007)
Have Questions? Check out these FAQs:- Quicken Windows FAQ list
- Quicken Windows FAQ list
- edited July 2018Thanks, RickO and smayer97, for all your help. I was able to find all the data and backup files per your instructions. Oddly, and sadly, the loss of 7 months of check writing records somehow had propagated itself to all my backups (time machine and SuperDuper). I'm baffled as to what might have happened but, after I type in all the missing checks, I'll certainly do manual backups frequently now that I know they no longer happen automatically.